Terms and Conditions
Thank you for visiting the Livonlabs.hk website.

You may access or use this website and related services in accordance with the following Terms of Service and any other terms referenced on this site. By using the Livonlabs.hk website, you agree to all terms stated herein. Please read these terms carefully before using the website. If you do not accept them, please leave the site.

This agreement does not establish any relationship (partnership, cooperation, employment, or otherwise) between you and Livonlabs.hk, nor does it grant you the right to represent Livonlabs.hk.

Livonlabs.hk reserves the right to modify this website, related policies and agreements, the privacy policy, and these Terms of Service at any time. You should review them regularly for updates or changes.

1. Registration

You must register an account to use the services provided on this website. By registering, you agree to provide true, accurate, current, and complete personal information. For details on how we use your data, please refer to our Privacy Policy. Livonlabs.hk reserves the right to accept registrations and orders only from individuals aged 18 or above.

By using this website, you agree to be responsible for all activities conducted under your account. You are responsible for maintaining the security of your account and password. If you suspect unauthorized use, please contact us immediately.

2. Prohibited Activities

Livonlabs.hk reserves the right to terminate accounts at its discretion without explanation if users engage in prohibited activities, including but not limited to violations of these terms:

Using any technology to conceal multiple accounts or disrupt services
Sending or initiating messages containing illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, or discriminatory content
Promoting or sending spam
Impersonating others or providing false information

3. Intellectual Property

Livonlabs.hk is operated by LIVEON NANOCEUTICAL LIMITED, a company registered in Hong Kong. All software and content on this website (including text, images, photos, audio, music, and videos) are owned by LIVEON NANOCEUTICAL LIMITED and protected by copyright, trademark, and intellectual property laws.

Without prior written consent, you may not publish, reproduce, distribute, retransmit, sell, or otherwise use any content from this website.

4. Website Links

This website may contain links to external sites not controlled by Livonlabs.hk. We are not responsible for any loss, damage, claims, privacy practices, or content related to such sites.

We make no representations or warranties regarding external links, including advertisers. Users access such websites at their own risk and are subject to their respective terms.

5. Purchase Eligibility

Before placing an order, please ensure:

You are at least 18 years old
You hold a valid credit/debit card (issued by a licensed bank), FPS, or a valid PayPal account accepted by Livonlabs.hk
All personal and payment information provided is accurate and matches your identification and payment details
You understand products are sold only to end users
Purchases are for personal use only and not for resale or commercial purposes

6. Product Description

Livonlabs.hk strives to ensure product descriptions and content are accurate and complete. However, we do not guarantee that all information is accurate, complete, current, or error-free. If a product does not match its description, please refer to our return policy.

7. Pricing

All prices are listed in Hong Kong Dollars (HKD). Unless there is an obvious error, acceptance of your order means you agree to pay the listed price.

Prices may change without notice. We strive for accuracy but reserve the right to correct errors. Prices apply only to purchases made through this website.

If your payment card is not in HKD, your bank will determine the final charge using its exchange rate on the transaction date.

8. Payment

We accept bank transfers, Visa, MasterCard, FPS, and PayPal Express.

By using these methods, you confirm you are the authorized holder or have permission to use the payment method. If payment authorization fails, we will not ship the order until full payment is received and are not responsible for delays.

If you choose to store your card details, they will be encrypted and securely stored, used only for processing transactions. We are not liable for losses caused by unauthorized access unless due to our negligence.

9. Order Acceptance

Submitting an order confirms receipt, not acceptance. Your order is accepted only when we confirm shipment.

We reserve the right to refuse orders for reasons including:

Product unavailability or quality issues
Errors in pricing or product descriptions
Payment authorization failure
Failure to meet eligibility requirements

We will contact you if there are issues with your order.

10. Special Circumstances

We aim to deliver within estimated timeframes but cannot guarantee delivery times.

Events beyond our control (e.g., severe weather) may affect service. In such cases, we will try to maintain service but are not liable for failure to meet obligations.

11. Indemnity and Waiver

You agree to indemnify Livonlabs.hk (including employees, directors, agents, affiliates, licensors, and suppliers) against all liabilities, claims, costs, damages, and losses (including legal fees) arising from your breach of these terms or misuse of your account.

Failure to enforce any provision does not constitute a waiver of rights.

12. Complaints

For any complaints or feedback, please contact our customer service team.

13. Governing Law and Jurisdiction

These Terms of Service and related policies are governed by the laws of the Hong Kong SAR. Any disputes will be subject to the exclusive jurisdiction of Hong Kong courts.

If you want, I can also rewrite this into a cleaner “Shopify-ready” version or simplify it for customer readability.

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